Insights Association

Community Insights Analyst

American Association of Critical-Care Nurses
Aliso Viejo, California, United States
10 days ago


AACN is the largest specialty nursing organization in the world, representing the interests of more than 500,000 nurses who are charged with the responsibility of caring for acutely and critically ill patients. The association is dedicated to providing our members with the knowledge and resources necessary to provide optimal care to critically ill patients. 

(Position can be performed remotely and/or onsite at the Aliso Viejo, CA location)

Interested individuals should send their resume to

Position Purpose: The Consumer Insights Analyst conceptualizes, develops, implements and evaluates major market and customer research, using the Baldrige performance excellence criteria as a foundation. The analyst also uses internally generated data to evaluate organizational effectiveness, including strategic operational processes and high-level product and program performance trends. Through analysis and synthesis of multiple data sources, the analyst communicates observations, conclusions and recommendations that drive strategic thinking and decision making for the Association. The Consumer Insights Analyst plays a critical role in developing business plans that advance the organization’s strategic goals. This position works collaboratively with all areas of the Association.

Main Accountabilities:

  • Conceptualizes, develops, implements and evaluates comprehensive market and customer research initiatives within the strategic context of the organization.
  • Mines AACN’s databases, web performance reports and dashboards to acquire new insights on customer characteristics and behavior and product performance trends.
  • Collaborates on inter- and intra-department projects with defined outcomes and within agreed upon parameters.
  • Ensures fiscal accountability for assigned initiatives.

Other duties as assigned.



  • Strong quantitative and research skills with proven ability to interpret, synthesize and clearly communicate findings and recommendations.
  • Excellent written and verbal communication skills, ability to prepare and present concise, professional documents.
  • Demonstrated independent problem-solving skills.
  • Ability to work independently and within a team.
  • Detail-oriented, adept at multi-tasking with strong project management skills.
  • Fluency with Statistical Software (e.g., SAS, SPSS), Survey tools and logic (e.g. Qualtrics, QuestionPro), Dashboarding tools (e.g. Tableau or PowerBI), Microsoft office and G-suite tools.
  • Proficiency in SSRS and Google Analytics preferred.
  • Some experience with advanced statistics (e.g. predictive analytics) preferred.

Education and/or Experience:

  1. Bachelor’s degree in business, statistics, marketing, finance or economics. Advanced degree preferred.
  2. Minimum 5 years’ experience in a comparable role.

Physical Requirements:

The physical demands described here represent those that must be met by an individual to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasional travel may be required.

AACN requires Team Members performing work in-person to be fully vaccinated against COVID-19 or undergo weekly testing. Any candidates considering employment with AACN where in-person work is required, should be prepared to comply with this requirement. 

Job Information

  • Job ID: 59208437
  • Location:
    Aliso Viejo, California, United States
  • Position Title: Community Insights Analyst
  • Company Name: American Association of Critical-Care Nurses
  • Job Function: Analyst
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 5-7 Years
  • Required Travel: 0-10%
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