Insights Association

Director of Communities

Question Pro
Remote, United States
7 days ago

Description

Join one of the hottest private companies in the Research and CX space. Founded in 2005
QuestionPro is a leading provider of SaaS based solutions for customer experience, market
research and survey feedback. With over 50,000 clients and 200 employees worldwide we are
growing fast and looking for exceptional people to join our team.
We are currently looking for an experienced market research and product management
professional to join us as Director of Communities. In this role you will be responsible for the
entirety of the Communities product including but not limited to sales, marketing, and product.
We are looking for a dynamic person who can leverage their previous market research roles to
design and implement new product features while also overseeing marketing and sales. Truly
managing a segment of the business inside QuestionPro. Our Communities product line relies on
enterprise based sales and customers so the ideal candidate will have a strong analytical
mindset, laser focus on revenue goals, and a proven ability to manage projects though the
development process.

Responsibilities:
● P&L ownership and responsibility for achieving growth targets
● Overall responsibility with developing the product roadmap and direction of the
Communities product line
● Work closely with your marketing manager on campaigns and strategies to effectively
market the communities product
● Ensure that marketing materials of the communities product are in line with the
marketing strategy
● Work with our global sales teams to improve the Communities selling process and design
new campaigns and sales messaging to improve conversion.
● Drive customer retention and growth, as P&L owner you will play a role in the full
customer lifecycle including renewal and expansion. Work with our Enterprise segment
business managers to identify and create upsell and cross sell opportunities.
● Own the implementation of all features and campaigns. Utilize your research and product
background to own product delivery by managing cross functional product and
development teams. Manage projects from concept through to release.
Experience:
● 5 years of market research experience with at least 3 years of experience using

Communities software
● Proven track record of achieving product utilization or revenue goals
● Experience managing software delivery, proven track record of working with project
management and development teams to launch new product features and experiences is
a plus.
● Outstanding analytical skills and business acumen
● Ability to drive collaboration across multiple teams including; sales, marketing,
development, and management.

Our Culture:
As a team, we are passionate, honest, and constantly creative; ideas are freely volunteered and
considered, and employees are actively encouraged to move laterally to develop a wide array of
skills. We encourage open communication and upward feedback, we learn quickly from our
mistakes, challenge the status quo – all while remaining accountable to our colleagues and
clients. We also understand work is a big part of life, so having fun and celebrating hard work is
core within our culture.

Benefits:
Competitive compensation (base plus commission)
401(k) retirement plan
Flexible paid time off annually
Additional 5+ paid holidays annually
Comprehensive medical, dental and vision plans
Annual learning/education stipend
Work from anywhere

To Apply please submit resume to dan.fleetwood@questionpro.com



Job Information

  • Job ID: 60940295
  • Location:
    Remote, United States
  • Position Title: Director of Communities
  • Company Name: Question Pro
  • Job Function: Other

Please refer to the company's website or job descriptions to learn more about them.

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