Description

A career with MilliporeSigma is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.

Your Role:                       

At MilliporeSigma, the Senior Project Manager, Market Research will partner with key stakeholders to lead the planning and execution of primary market research/Voice of the Customer (VOC), as well as the delivery of actionable insights/recommendations.

• Utilize creative problem-solving skills to translate business questions into an analytical methodology resulting in actionable insights.
• Lead primary market research and VOC projects in support of strategic and tactical planning.
• Collaborate with business stakeholders to design project scope and research objectives.
• Partner with external and internal stakeholders to design survey/discussion guide and generate research findings/reports.
• Identify the best methodology that fits the need and budget, recommend the methodology to internal clients, and justify the ROI for the research.
• Synthesize key findings/results and deliver story-driven insight summaries with actionable recommendations that drive business decision making.
• Partner cross-functionally with Project Stakeholders globally, including product managers, strategy, analytics, and R&D teams.
• Communicate insights, implications, and recommendations to all levels of the company.
• Champion best practices, standard approaches, and innovation in market research execution across functions.
• Train all levels of the company for best-in-class VOC techniques.
• Manage market research vendors & third-party vendors to support primary market research / VOC projects.
• Exhibit strong teamwork within and beyond the Strategy Analytics & Intelligence team to drive success.

• Develop cross-functional trusted relationships and partnerships.
• Integrate tools and best practices into function.
• Support onboarding of new team members.

Who You Are:

Basic Qualifications:

• Bachelor's Degree in Marketing, Economics, Business Administration, Chemistry, Biochemistry or related life science or business discipline
• 3+ years of market research experience from agency or client-side including, research design, execution and reporting, project management, and/or qualitative and quantitative analytics (e.g., segmentation, conjoint, MaxDiff, pricing studies)

Preferred Qualifications:

• Master’s Degree or higher
• Proficient with online survey tools (e.g., Qualtrics)
• Strong analytical skills interpreting quantitative and qualitative data
• Experience with relevant business intelligence/analytics tools commonly used to analyze market research data (e.g. SPSS, SAS, Wincross)
• Demonstrated ability to determine customer unmet needs and deliver meaningful insights
• Highly collaborative team player able to lead cross-functional projects and build team alignment
• Strong communication and presentation skills (oral and written) across different levels of the organization, from Product Managers to Senior Executives
• Proven ability to manage multiple priorities, and keep projects on track to meet deadlines
• Possess a curiosity and openness to new insight methodologies and a drive to expand the toolkit to better serve the business
• Experience in managing external market research firms/third party vendors
• Proficiency with advanced data analytics and data visualization tools (e.g. Tableau) 

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at https://jobs.vibrantm.com

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

Requirements

Basic Qualifications:

• Bachelor's Degree in Marketing, Economics, Business Administration, Chemistry, Biochemistry or related life science or business discipline
• 3+ years of market research experience from agency or client-side including, research design, execution and reporting, project management, and/or qualitative and quantitative analytics (e.g., segmentation, conjoint, MaxDiff, pricing studies)

Preferred Qualifications:

• Master’s Degree or higher
• Proficient with online survey tools (e.g., Qualtrics)
• Strong analytical skills interpreting quantitative and qualitative data
• Experience with relevant business intelligence/analytics tools commonly used to analyze market research data (e.g. SPSS, SAS, Wincross)
• Demonstrated ability to determine customer unmet needs and deliver meaningful insights
• Highly collaborative team player able to lead cross-functional projects and build team alignment
• Strong communication and presentation skills (oral and written) across different levels of the organization, from Product Managers to Senior Executives
• Proven ability to manage multiple priorities, and keep projects on track to meet deadlines
• Possess a curiosity and openness to new insight methodologies and a drive to expand the toolkit to better serve the business
• Experience in managing external market research firms/third party vendors
• Proficiency with advanced data analytics and data visualization tools (e.g. Tableau)